What our customers think
"I phoned with a problem in the morning and was fitted in immediately. By lunch time my car was fixed. Jason was very helpful. "
- Paula Lynes
"Stuart. Friendly, considerate and professional."
- Jim Bailie
"Complete satisfaction with Petersen's every member of staff is so helpful at all times. They are always there if I have a query."
- Joan Thompson
"The service team is both friendly and professional to deal with. I always call in for advice and all my service needs."
- Joe Hunter
"Jason was so helpful even when I had to change service day and time. Nothing is to much bother."
- Rita Place
"Always very helpful and professional."
- Cynthia Smith
"Over all a great experience and very pleased with dealer and car, Have used Peterson's twice before to buy two new Suzuki's."
- James Anderson
"It's was NOT a 'hard sell'. Aaron was VERY helpful and pleasant to deal with. It felt like a friend that I was buying the car from. He afforded me a test drive in a Vitara for comparison as this was the other model I was considering. Nothing was too much trouble."
- Sinclair McKee
"Jamie was totally professional and friendly. The sort of sales executive that every dealer should have on their team."
- Alan Russell
"I've had dealings with most of the sales reps in the Bangor showroom and I've found them all truly professional and courteous each time visiting. They have been more than helpful and super efficient. I even sent my sister there to buy her car. She was as impressed as I was. Thank you to all the staff."
- Heather Nevill
"I have been a customer of Philip Petersen's for over 20 years dating back to the time when they were a Honda dealer. This is now my 3rd Suzuki, which I have bought from them and my main reason for continuing to buy Suzuki's. Is because of Petersen's absolutely outstanding customer care."
- Carole Ingram, Vitara
"This is my third Celerio from Petersen's. I feel I have a great customer relationship with this dealership. I always have my car serviced there and I am very happy with the after sales service. "
- Andrew Marshall
"The team where brilliant they listened to what I had to say and my requirements. No pressure selling, which made it thoroughly enjoyable buying my new car. Philip Petersen should be very proud of his team. "
- May Glass
"Would like to thank Aaron for making the whole process an enjoyable one. Suzuki S-Cross"
- Malcolm Jones
"Just we have bought several cars from this dealer over the years and have always been given 5 star treatment."
- David Emerson
"Jamie, as always, was a pleasure to deal with."
- William Cartwright
"I think the fact I have now purchased 5 Suzuki vehicles from the same dealer says all you need to know. "
- Caren Murphy
"Just wanted to compliment a member of staff, Jason Smyth. Although I was only buying a low value part he went above and beyond to make sure I got what I needed and dealt with me a very genuine way, this service alone will bring me back."
- Rory Caldwell
"Fantastic service. Did a great job on my car and even washed it for me after my service. Lovely surprise and very much appreciated. Would recommend to anyone. Thanks guys and we will see you very soon."
- Clare Inglis
"Many thanks to Jason and the service team. Made my day yesterday, just called in to book a routine service. Expecting to wait a week or two, only to get fitted in immediately and given a lift home. Also picked up a few hours later, cleaned in and out of the car too. Can't beat that for service. WELL DONE "
- Greg Wilson
"Bought my daughter a car for a surprise, the staff here are the best, so friendly and all like a big happy family. They couldn't do enough for us and kept it a surprise when we arrived. Special thanks to the sales staff Aaron, Iain and Jamie who arrange everything to be a surprise for my daughter. They even sorted out the private number plate, which I though would take ages, however all done on the day. "
- Steph, Bangor
"After years of avoiding the dreadful "Boucher Road" showroom experience, I finally bought my first new car this week - and was so impressed with Philip Petersens! I wanted to buy something more economical and read good reports about the Swift...so headed to Bangor to have a look. Around two hours later, I was the proud owner of a sparkling brand new blue Swift - the sportiest, most responsive, most comfortable small car I've ever driven. In the space of a couple of hours, I'd had a cup of coffee and a test drive, while Simon got me a great price on my old Grand Vitara, arranged new finance, rang my insurance company and got them to e-mail him a new cover note, printed a tax disk, arranged for new number plates to be fitted - and then even nipped down the road to put petrol in the car! I've had a couple of used cars from Petersens before and have always been delighted with their after-sales service. The staff are always genuinely friendly and avoid that dreadful cheesiness that other showrooms seem to encourage in their employees. Many thanks to Jason, Jamie, Graham, Ross and Simon for your expert help. It's very much appreciated."
- David Huntley, Antrim,
"Thank you so much to the service team for being so kind and helpful in my hour of need. Too many times I've received terrible after sales service when purchasing a car, but you really went over and above yesterday and we were so grateful. "
- Melissa McGovern, Service Customer
"I have just purchased my second car from Philip Petersen. Special thanks to Aaron Orr who dealt with me. He is a fabulous young guy and really went above and beyond to help get us our new family car. The staff are so friendly and nothing is a hassle to them. Always good deals. Can't recommend them highly enough. Super team. Thank you again"
- Jennifer Skillen, C3, Bangor
"My wife and I had a great experience with Philip Petersen. Jamie took us through all the options available to us and we are delighted with our new family car. He arranged to have a dog gate fitted for us picking the car up which meant we were good to go. Can't recommend them highly enough."
- Jonny Cash, Newtownards
"We've been getting our cars from Philip Petersen for a few years now and are extremely impressed with efficiency, friendliness and value. Staff are real people - not pressurised sales like many other showrooms. Have just bought second-hand Grand Vitara from them without even seeing it - because fully confident of their recommendation. Delighted with car - delivered fully serviced in mint condition."
- David Huntley, Bangor, Grand Vitara
"Thank you so much for all your guidance, work and kindness towards us in helping us trade-in and buy our new car. We SO appreciate all you have done for us. "
- Jonny and Jenny McClaughlin, Bangor, Nissan Qashqai
"Jamie, many thanks for all your help and your professional manner. Kind Regards Gilbert"
- Gilbert, Alto, Bangor
"Jamie Doherty, many thanks for your help and information, when I decided to change my car. Also thank your mechanic who explained to me everything about the car. I am delighted with my Swift just wish I had changed a couple of years ago. Great little car. "
- Dorothy McDonald, Swift, Comber
"We would just like to thank Aaron form all his help and advice when we sought to purchase a Suzuki car. You have made the decision much easier. We are delighted with the Vitara, Sandie and Derek."
- Derek & Sandra Aitken, Vitara
"Just want to say thanks for all Aaron's help and advice with the Swift. It was much appreciated. "
- Peter & Julie Keith, Bangor
"Aaron thank you very much for all your kindness to us both. "
- Billy Houston, Celerio, Newtownards
"Simon was more interested in getting a model to suit my needs than trying to sell me a more expensive model. I was not treated like an idiot and would definitely recommend Philip Petersen. "
- James Kirkwood, Swift, Bangor
"Hi I just felt I had to email you to express my satisfaction with the staff at Petersen Bangor Co Down. Jason, Jamie and Graham are so professional in the way they handle any queries that you might have and nothing is too much trouble to them. We have purchased 4 vehicles from them in recent years and after 40 years of buying cars we would now not consider going anywhere else. I would appreciate it if you would forward this email on to the owner of Petersen's and to the appropriate Suzuki Dept. on our behalf. Many thanks Kieran & Selina. "
- Kieran and Selina Smyth, Grand Vitara SZ4, Portaferry
"Jason, Thank you and the team at Philip Petersen for your help with the Jimny. The service both we and the vehicle receive at the dealership is second to none. Helpful on the telephones, showroom floor, service desk, courtesy vehicles, pick up/drop off, workshop team, warranty and service checks. What more could a customer ask for? We have great confidence in Suzuki as a product and even more so in the dealership support. Thanks for all your help with our motoring needs to date. "
- Neil and Ali Jackson, Moneyrea, Jimny
"We just bought a Suzuki Alto today and would like to thank Jamie for his help. It is pleasing to get advice, all questions answered and no pressure from a salesman. P.S. Absolutely delighted with the car. Far better than I expected."
- Glyn and Jane Harbinson
"Simply exceptional service. At all levels your staff treated me with respect and courtesy in a non-patronising manner, which wasn't the case in the numerous showrooms I visited before yours! Thanks to all of the team for their efficiency, kindness and professionalism. As this was my first time buying a pre-enjoyed car it was very much appreciated! "
- Sharon Adamson
"My dealings with Philip Petersen were pleasantly easy. I was just passing and saw their Alto advertised. I was given a test drive and dealt with by a very pleasant professional salesman (Michael Kwelu) I looked at other cars that day, but came straight back to Petersen's and purchased it that same day."
- Simone Wilson
"A good experience all round, no issues, thanks."
- Brian Crilly, New Swift, Bangor
"Friendly, efficient, knowledgable, and great at explaining things to someone who is not technically minded. My whole family now uses Philip Petersen Service Centre. "
- Mrs Jayne Carson, Millisle, BMW 1 Series
"Excellent service, courtesy, understanding, homely, and pleasant to visit. "
- Mr Holt, Conlig
"The service is excellent, which keeps me coming back time after time. "
- Mrs McBride, Newtownards, Skoda Fabia
"I recently bought a new Suzuki from Philip Petersen, and can truly say that I couldn't be happier with the service I received. The dealer - Michael - knew exactly what was right for me, and I was truly surprised at the affordability of their offers. I couldn't have imagined a better deal. I can hardly believe I've been able to drive away my first new car! Michael was very attentive, and made everything clear to me as we went through. I was able to test-drive the car, and I was shown all of its workings so that I felt comfortable driving it away. I couldn't have wished for a friendlier, more accommodating, or straightforward experience of buying a car. "
- Erin Halliday, Bangor
"We have just bought our second car from Philip Petersen and the service and staff were great. "
- Iain and Alison Boyd (Bangor)
"A very knowledgeable team and their honesty was apparent at all points of my experience. Thank-you. "
- John Jamison
"First class service. They make car buying something I actually like doing now. "
- Susanna Williamson
"I've never had such a good experience in buying car as when at Philip Petersen. All of the staff were very friendly and helpful, the coffee was good, and there was a great atmosphere both when I first looked and when I picked the car up. Well done! "
- Claire Price